By Ken Hirter
The pharmacy is located at the corner of James Street North and Colbourne Street, in a beautiful 1873 building which originally housed a brass foundry. Entrance to the Farmacia is on Colbourne Street. l sat down there to speak with the engaging, informative and wonderful pharmacist, owner and my downstairs neighbor Nirja Sakura, RPh. MPharm. Nirja has been working as a pharmacist in the Jamesville neighborhood for the past 25 years and is a familiar face to many residents here in the North End.
I asked Nirja, what it means to be a Pharmacist. ” As a pharmacist, my role is to make sure people not only get the right medication, but that they understand what it’s for, how it works, and how to use it safely. I help catch errors, prevent harmful interactions and fill in the gaps when people are confused or unsure. I advocate for patients-even when they don’t know they need it. To me, being a pharmacist is about being present. It’s about listening, explaining, comforting and following through. Medications may be what we give, but care is what we provide. It’s this philosophy that has shaped my practice, relationships and the pharmacy itself, turning it into a place where people feel safe, respected and truly looked after. We’re here to care. Truly care. To listen, to educate and to support people through all of life’s stages.”
Beyond Dispensing: The role is not just about giving out medication it’s about being a trusted ally. We help patients navigate complex healthcare systems, prevent medication errors and explain treatment plans.
Be a Bridge in Healthcare: We fill in the gaps, when patients feel confused, rushed or overlooked in other parts of the system, we are an accessible provider, no appointment needed, always available, approachable and familiar.
Medication: May be what we give, but care is what we provide, care is ongoing, personalized and deeply rooted in empathy. The goal is for the pharmacy to remain a part of the community for years to come.
Multi-generational care: We care for many families across decades, from new parents to aging seniors. Our vision is for the pharmacy to feel comforting and familiar, like walking into a trusted space.
Enduring impact: Every decision is guided by the idea of building something lasting, meaningful and deeply rooted.
Core Values
- Community – Patients are neighbors, friends and part of an extended family.
- Kindness – Small, consistent gestures from smiles, remembering names and taking extra time define the experience.
- Legacy – Commitment to creating a lasting positive impact in the neighborhood.
- Lifelong Learning – Continuous education is prioritized, staying up to date to better serve patients.
- Sincerity – Advice and recommendations are given from the heart with genuine intent.
- Respect – Everyone is treated with dignity, regardless of background, income or circumstances.
Community Involvement and Giving Back – Having deep Community ties with long-standing commitments to support of local causes and vulnerable populations.
Giving back naturally – Belief that those in a position to help should.
Local partnerships – include Good Shepherd Hamilton- shelters and social services for people facing homelessness or poverty; Neighbour to Neighbour Centre, Food bank and family support services.
Advocates – Culturally sensitive healthcare access. Grassroots programs that respond to real community needs. Health equity for newcomers. Senior wellness initiatives.
Quote/motto: ” We’re not just here to fill prescriptions. We’re here to fill a need – wherever that may be. I’m just trying to do my best. That’s always been my goal and still is.”
Services We Provide:
- Specialty Compounding Formulated to your needs:
- Diabetes Management
- Medication Management & blister packaging
- SIGVARIS Compression socks, stockings & sleeves
- Pain Management
- Smoking Cessation
- Vaccinations
Plus, so much more from beauty and health, vitamins and supplements, Lotto tickets and greeting cards. As you step into this charming shop with wonderful staff.
NORTH END FARMICA/ PHARMACY I.D.A. 3 Colbourne Street
Hours: Monday to Friday 9 am – 5 pm; Saturday 9 am – 1 pm; Closed on Sunday
Phone: (905) 526-6464
Fax: (905) 527-2345
Email: northendfarmacia@gmail.com
